⚠️ Independent Third-Party Support: We are not affiliated with, endorsed by, or partnered with Intuit Inc. or QuickBooks®. Fees apply for our services.

Terms of Service

Last updated: May 8, 2026  ·  InstantDesk Support  ·  Dehradun, Uttarakhand, India

⚠️ Please read carefully: InstantDesk Support is an independent, third-party technical support provider and is NOT affiliated with, authorized by, or endorsed by Intuit Inc. or QuickBooks®. By calling us or using our services, you agree to these Terms of Service. Our services are provided at an additional cost — fees will be discussed and agreed upon before any work begins.

1. About Our Services

InstantDesk Support is a sole proprietorship business operated from Dehradun, Uttarakhand, India. We provide independent, third-party technical support services for QuickBooks® software over the phone and via remote assistance. We are not affiliated with Intuit Inc. in any way.

Our services include but are not limited to: installation support, login and password assistance, company file error resolution, payroll configuration help, update and upgrade support, and QuickBooks® Online technical assistance.

2. Third-Party Service Disclaimer

InstantDesk Support is an independent technical support company. We are not affiliated with, authorized by, endorsed by, or in any way officially connected to Intuit Inc., the makers of QuickBooks®. QuickBooks® and Intuit® are registered trademarks of Intuit Inc. All trademarks are used solely for identification purposes.

For free official support directly from Intuit, please visit quickbooks.intuit.com.

3. Fees and Pricing

Our Fee Structure: We offer a FREE initial diagnosis of your QuickBooks® issue. If we can identify a solution, our technician will explain the fix required and provide a clear fee quote before any paid work begins. You are under no obligation to proceed. Fees are only charged after you give your explicit consent to proceed with the fix.

4. No Fix, No Fee Policy

If our technician is unable to resolve your QuickBooks® issue after diagnosis, you will not be charged any fee for the attempted fix. This policy applies to cases where we genuinely cannot resolve the issue. It does not apply where the customer declines our recommended solution or where the issue is outside the scope of software support (e.g., hardware failures).

5. Remote Access

Some support sessions may require temporary remote access to your computer. By agreeing to a remote session, you confirm that:

6. Customer Responsibilities

As a customer, you agree to:

7. Limitation of Liability

InstantDesk Support provides services on a best-efforts basis. While we take every precaution, we are not liable for any data loss, system damage, or business interruption that may occur during a support session. We strongly recommend customers back up all important data before any support session begins.

Our maximum liability in any case shall not exceed the fee paid for the specific support session in question.

8. Refund Policy

If you are not satisfied with our service, please contact us within 48 hours of the support session at call@instantsupportdeskcall.com. We will review your case and, where appropriate, offer a partial or full refund at our discretion. Refunds are not available where the issue was successfully resolved as described during the session.

9. Call Recording

Calls to our support line may be recorded for quality assurance and training purposes. By calling us, you consent to the recording of the call. If you do not consent, please inform our technician at the start of the call.

10. Governing Law

These Terms of Service are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts of Dehradun, Uttarakhand, India.

11. Changes to Terms

We reserve the right to update these Terms of Service at any time. Updated terms will be posted on this page with a revised date. Continued use of our services after any changes constitutes your acceptance of the new terms.

12. Contact Us

If you have any questions about these Terms of Service, please contact us: